Non-Emergency Transportation

Non-Emergent Medical Transportation (NEMT) is transportation to and from covered non-emergency medical appointments and services; if it is a Medicaid approved appointment we can get you there. With our fleet of over 40 vehicles, we can make sure that our clients make it to and from their appointments on time.

Types of Transportation Available in Pueblo
Bus Citi Lift
Mobility Van Taxicab
Private Vehicle Non-Emergency Vehicle
Mileage Reimbursement
DOWNLOAD HERE >>> Medical Certificate of Transportation Service Form

Transportation Information

FAQs

  • Your client may be eligible if they have a current Medicaid Insurance ID and are going to a Medicaid approved appointment.

  • To allow us time to schedule your ride, please call us at least twenty-four (24) hours before a scheduled appointment. Reservation hours are 8:00AM – 4:00PM Monday – Friday. If you need to cancel a ride, please call us at least two hours before you scheduled pick-up. If after office hours, call our dispatch at (719) 543-2525.

    Our contact office is open five (5) days a week Monday – Friday 8:00AM – 4:00PM for any questions, cancellations and general care appointments. Transportation to urgent appointments can be scheduled on an “as available” basis.

    Schedule A Ride Online
  • We provide transportation assistance for those services covered by Medicaid. We cannot transport to services not covered under the Medicaid program.

  • The attending Physician, Physician’s Assistant, Nurse Practitioner, Therapist, or licensed healthcare professional must complete and sign the Medical Certificate of Transportation Services.

    If a client lives beyond 25 miles from the Medical Provider then the additional 25 mile form must be filled out, which is found within the

    Medical Certificate of Transportation Service Form
  • When you call us for a ride, we will give you the time at which you should be ready to be picked up. For shared rides, you may be asked to be ready earlier than expected. Unexpected delays may occur due to traffic or weather conditions.

How Do I Schedule A Ride?

  • Once approved, please call us at least 48 hours before a scheduled appointment. Reservation hours are from 8:00AM-4:00PM Monday - Friday. If you need to cancel a ride please call us at least two hours before your scheduled pick-up. If it is after normal business hours, call our dispatch at (719) 543-2525 .

  • Our office is open five (5) days a week Monday - Friday 8:00AM - 4:00PM for any questions, cancellations, and urgent care appointments. Transportation to urgent appointments can be scheduled on an "as available" basis.

    Schedule A Ride Online

DRIVERS AND APPOINTMENTS AVAILABLE 24/7

During Business Hours Call:

(719) 544-3231 (844) 543-2525

Office Hours: M-F 8AM-4PM

After Business Hours Call:

(719) 543-2525

Eligible Places of Services

  • Transportation of clients to/from a Medicaid enrolled provider to a Colorado Medicaid covered service.

  • Golden Gate Transportation services all regions in Colorado shown in green. Click on the map, or just zoom in if you're on a mobile device, to see an expanded version.

  • Give us a call at (719) 544-3231 for eligibility in your county. If after hours, call (844) 543-2525.

Safe Drivers Camera Equipped Vehicles

There are both front and rear facing cameras installed in all of our company vehicles. They have the added benefit of ensuring our drivers are not distracted. In addition, they will be documenting any events that may occur while a client is utilizing our services.

Vehicles equipped with front and back facing cameras
Cameras recognize distractions An example of the mounted camera